Address

40 Jefferson Rd.
Rochester, NY 14623-2130

P.O. Box

P.O. Box 92801
Rochester, NY 14692

Contact Us

Email a PO: customerservice@rochester100.com 


COVID-19

Rochester 100 Inc is included in the Phase 1 re-opening in New York State. We are processing orders for standard items placed online within 1-2 weeks. 

If you are shipping to a school location, please ensure that UPS is still able to deliver to avoid your order getting sent back to us. 

Please contact us at customerservice@rochester100.com if you need to change your shipping address or request a delayed ship date.

Please stay safe and healthy!

Request a Quote or Send a Purchase Order

Complete our quote request form for more information and a quote.  

If you would like to send us your purchase order you can email a copy to customerservice@rochester100.com or fax copy to (585) 475-0340.  To ensure your order is not duplicated, please do not place an online order and send a copy of your purchase order.

General Questions

You can click the "Help" icon located in the bottom left-hand side of the screen at anytime to send us a message.  A customer service representative will respond back you as soon as possible!

Refunds/Returns

Vinyl Products - We will accept returns within 60 days for a refund only if the product was incorrectly made by Rochester 100 and/or the product was damaged in transit.

Nicky’s Folders and other polypropylene products - We will accept returns on stock products within 60 days for a refund. The customer is responsible for all the shipping charges on returned orders. Custom orders are non-returnable.

Please fill out a return request form HERE if you would like to return your order and we will contact you with next steps.

Please note we are receiving higher than normal call volume from June-September.  Use the links above to contact us and we will get back to you as soon as possible.  We appreciate your business and will talk to you soon!

Rochester100 Location
Rochester100 Location
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