Rochester 100 Inc is included in the Phase 1 re-opening in New York State. We are processing orders for standard items placed online within 1-2 weeks.
If you are shipping to a school location, please ensure that UPS is still able to deliver to avoid your order getting sent back to us.
Please contact us at email@example.com if you need to change your shipping address or request a delayed ship date.
Please stay safe and healthy!
Complete our quote request form for more information and a quote.
If you would like to send us your purchase order you can email a copy to firstname.lastname@example.org or fax copy to (585) 475-0340. To ensure your order is not duplicated, please do not place an online order and send a copy of your purchase order.
You can click the "Help" icon located in the bottom left-hand side of the screen at anytime to send us a message. A customer service representative will respond back you as soon as possible!
Vinyl Products - We will accept returns within 60 days for a refund only if the product was incorrectly made by Rochester 100 and/or the product was damaged in transit.
Nicky’s Folders and other polypropylene products - We will accept returns on stock products within 60 days for a refund. The customer is responsible for all the shipping charges on returned orders. Custom orders are non-returnable.
Please contact fill out a return request form here if you would like to return your order and we will contact you.
Please note we are receiving higher than normal call volume from June-September. Use the links above to contact us and we will get back to you as soon as possible. We appreciate your business and will talk to you soon!